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RVR-DV-203

Issue summary

  • Error Code: RVR-DV-203
  • Data Connector: DV360
  • Error Description: Failed to run report for query.
  • The issue "Failed to run report for query" indicates that the system encountered a problem while attempting to execute a report query on the DoubleClick for Publishers (DV360) platform. This may involve issues related to data fetching, report configuration, or connectivity with DV360.

Action steps

To resolve the error, follow these steps:

  • Check Connectivity: Ensure that the connection to the DV360 platform is correctly configured in Data Integration. This includes verifying API permissions and that the DV360 account credentials are correct.
  • Report Configuration: Review the configurations of the report being executed:
    • Ensure that all required fields and parameters are correctly set.
    • Verify if there are any limitations on dimensions or metrics combinations that might cause the report to fail.
  • Examine API Limits: DV360 reports might be subject to certain API limits, such as the number of requests or data volume. Ensure that the report does not exceed these limits.
  • Log Review: Check the logs in both Data Integration and DV360 to check if there are specific error messages or warnings that can provide more context on the failure.
  • Report Retry: Sometimes transient issues can cause the reports to fail. Try running the report again after confirming there are no configuration issues.

External references

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.

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