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RVR-DV-203

  1. Issue Summary

    • Error Code: RVR-DV-203
    • Data Connector: DV360
    • Error Description: Failed to run report for query.
    • The issue "Failed to run report for query" indicates that the system encountered a problem while attempting to execute a report query on the DoubleClick for Publishers (DV360) platform. This may involve issues related to data fetching, report configuration, or connectivity with DV360.

  2. Action Steps:

    • Check Connectivity: Ensure that the connection to the DV360 platform is correctly configured in Data Integration. This includes verifying API permissions and that the DV360 account credentials are correct.
    • Report Configuration: Review the configurations of the report being executed:
      • Ensure that all required fields and parameters are correctly set.
      • Verify if there are any limitations on dimensions or metrics combinations that might cause the report to fail.
    • Examine API Limits: DV360 reports might be subject to certain API limits, such as the number of requests or data volume. Ensure that the report does not exceed these limits.
    • Log Review: Check the logs in both Data Integration and DV360 to see if there are specific error messages or warnings that can provide more context on the failure.
    • Report Retry: Sometimes transient issues can cause the reports to fail. Try running the report again after confirming there are no configuration issues.

  3. External References:

If the issue persists or you need further assistance, please open a ticket with Data Integration support.