RVR-DC-216
Issue summary
- The error code
RVR-DC-216indicates that the report format from DoubleClick Campaign Manager (DCM) is not supported when integrating with Data Integration Data Connector for DV360. The specific issue is that the report is not set up in CSV format, which is the required format for Data Integration to process the data. This is a common configuration oversight when setting up reports in DCM for use with Data Integration. - The report needs to be configured to output data in CSV format rather than any other formats such as XLS.
Action steps
To resolve the error, follow these steps:
- Verify the current format of the report in DoubleClick Campaign Manager (DCM).
- If it is not set to CSV, access the report settings in DCM and change the export format to CSV.
- Save the changes and ensure that the report generation process enables outputs in CSV format.
- Re-run the integration process through Data Integration to verify if the error has been resolved.
External references
- For more detailed instructions on configuring reports in DCM, you can refer to the DoubleClick Campaign Manager Documentation regarding report formats.
note
If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.