RVR-DC-202

Issue summary

• The error "Failed to get response from API with response content error" with Error Code: RVR-DC-202 indicates a issue related to the Data Connector for DV360 within the Data Integration platform. This error typically happens when the API request sent by Data Integration to the third-party service (DV360 in this case) does not receive a successful response, or the response content is not as expected. This could be due to several reasons including API connection issues, request timeouts, or incorrect configuration of the API call.

Action steps

To resolve the error, follow these steps:

1. Refresh and Test Connection: Refresh the Data Integration page, and ensure that the DV360 connection passes the test connection method successfully.
2. Verify Permissions: Verify the API key or credentials used have the appropriate permissions to access the required resources on the DV360 platform.
3. Re-authenticate: Re-authenticate the connection in Data Integration and verify that it passes the test connection method again.
4. Check API Configurations: Review and verify all API configurations, including headers, parameters, and request body to ensure they are set correctly. Pay attention to any required keys or specific data formats expected by the DV360 API.
5. Timeouts and Advanced Options: Consider adjusting the 'Timeout_request' or 'Sleep After Request' in the advanced options if you suspect the API request is timing out.

External references

• Data Integration DV360 Connector topic is available here.
• For troubleshooting DV360 specific connection issues, please refer to the official DV360 API Help.

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.