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RVR-DC-200

Issue summary

The error code RVR-DC-200, with the description “Failed to send request to API with general error” indicates an issue when sending a request to the DV360 API. This may result from network connectivity problems, API endpoint issues, or invalid authentication credentials.

Action steps

To resolve the error, follow these steps:

  1. Check Network Connectivity: Ensure there are no issues with your internet connection. Try to connect to the DV360 API endpoint using a different tool to verify if the endpoint is reachable.
  2. Validate API Credentials: Double-check that the API credentials (such as API key, OAuth tokens, etc.) are correctly configured in Data Integration.
  3. API Endpoint: Verify that you are using the correct and current API endpoint URL for DV360. Any changes in the API endpoint by Google can cause this error.
  4. Logs and Console Output: Review logs and console output for any error messages that can provide further context.
  5. API Quotas and Limits: Check if you have exceeded any API call rate limits or quotas set by DV360, which might lead to request failures.
  6. Firewall/Proxy Settings: Make sure that firewall or proxy settings are not blocking access to the DV360 API.

External references

DV360 API Specifications: Official Google documentation might help in identifying endpoint changes or required parameters.

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.

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