RVR-DC-001

Issue summary

The error codeRVR-DC-001 with description Failed to build the service relates to Display & Video 360 suggests there is configuration or connectivity issue with the DV360 data connector in Data Integration, preventing the service build process from completing successfully.

Action steps

To resolve the error, follow these steps:

1. Verify Connectivity and Credentials:
   • Ensure that the connection credentials used for the DV360 connector are correct and currently have permission access.
   • Try reconnecting to DV360 to ensure the credentials are still valid.
2. Check API Configuration:
   • Confirm that the API settings for DV360 are properly configured and align with Data Integration requirements.
3. Review Error Logs:
   • Check the error logs in Data Integration to identify any specific issues or messages that can provide more context on why the service build failed.
4. Consult DV360 Documentation:
   • Ensure all settings required by DV360 API (such as API key, access, permissions) are correctly set up in your Data Integration configuration.
5. Reinitialize Connection:
   • Try deleting the current connector configuration and re-establishing the connection with DV360 to clear any potential configuration issues.

External references

• Refer to Data Integration Display & Video 360 Setup
• Display & Video 360 API Help

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.