RVR-CRM-005

Issue summary

The error message "No data for mapping columns with error code RVR-CRM-005" appears when using the criteo_marketing data connector in Data Integration. This indicates an issue related to the column mapping where no data is available for mapping.

Criteo's recent API updates might have affected the column names or the availability of certain datasets, requires you to update their mappings.

Action steps

To resolve the error, follow these steps:

1. Review and Update Mapping: Navigate to the Data Integration platform and ensure to update your column mappings according to the latest Criteo API structure. Check if there are any deprecated columns or newly introduced columns.
2. Schema Refresh: Go to the schema mapping tab of your Data Integration setup. Use the Clear All option and then apply Auto Mapping to update columns automatically. This will refresh the schema based on the current available data.
3. Loading Mode: If you encounter issues with data when using "Upsert-Merge" mode, consider using the "Overwrite" mode to ensure data integrity.

External references

For more detailed guidance on Criteo's API changes and managing updates in Data Integration, refer to the Data Integration API version v2023-10. Ensure the information aligns with the latest API version v2023-10 changes.

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.