RVR-CPA-101

Issue summary

The error code RVR-CPA-101 signifies a failure in connecting to the Coupa API with the provided credentials. This can result from incorrect authentication details such as the client ID, client secret, or incorrect OAuth2 configuration. Ensure the connection settings adhere to the requirements for integrating with the Coupa API.

Action steps

To resolve the error, follow these steps:

1. Verify Credentials: Double-check your Coupa API credentials, including the client ID, client secret, and any additional parameters required for OAuth2 authentication.
2. OAuth2 Configuration: Make sure that your OAuth2 settings are correct. Verify the Authentication URL, Access Token URL, Client ID, Client Secret, and Scopes needed for accessing the Coupa API.
3. Test Connection: Use the Test Connection feature within Data Integration to ensure that the credentials are correct and that the connection to Coupa API are successful.
4. Check for API Changes: Ensure there are no recent changes to the API endpoint or authentication method by Coupa that might require updated connection settings.

External references

For more information on setting up Coupa integration, refer to Coupa's API Usage to cross-verify your current configuration.

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.