RVR-CPA-100

Issue summary

The error code RVR-CPA-100 related to the Coupa data connector indicates that there are missing authentication details. This error typically occurs when setting up a connection without providing the necessary OAuth2 credentials (Client ID and Client Secret). This is necessary for Data Integration to authenticate with the Coupa API and retrieve data securely.

Action steps

To resolve the error, follow these steps:

1. Access Coupa Account: Log into your Coupa account using your credentials.
2. Identify Hostname: Find the hostname in the URL of your Coupa account. This will typically be in the format {customer_name}.coupahost.com or {customer_name}.coupacloud.com.
3. Retrieve Client ID and Secret:
   • Navigate to Setup > Oauth2/OpenID Connect Clients within your Coupa account.
   • Create a new client by clicking the 'Create' button.
   • Choose 'Client credentials' as the Grant Type and input the necessary details such as Name, Login, and Contact information.
4. Set Required Permissions: Ensure that you select the required OIDC scopes such as core.accounting.read, core.business_entity.read, etc., based on your specific integration needs.
5. Establish a Connection in Data Integration:
   • Enter the connection name.
   • Input the Instance URL (Hostname).
   • Fill out the authentication form with your Client ID and Client Secret.
   • Use the Test Connection function to ensure connectivity.
   • Make sure all fields are correctly entered and required fields are not blank during the setup.

External references

For more details on Data Integration Coupa connection setup, refer to Data Integration Coupa Connection topic.

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.