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RVR-CPA-100

  1. Issue Summary

    • The error code RVR-CPA-100 related to the Coupa data connector indicates that there are missing authentication details. This error typically occurs when setting up a connection without providing the necessary OAuth2 credentials (Client ID and Client Secret). This is necessary for Data Integration to authenticate with the Coupa API and retrieve data securely.

  2. Action Steps:

    • Access Coupa Account: Log into your Coupa account using your credentials.
    • Identify Hostname: Find the hostname in the URL of your Coupa account. This will typically be in the format {customer_name}.coupahost.com or {customer_name}.coupacloud.com.
    • Obtain Client ID and Secret:
      • Navigate to Setup > Oauth2/OpenID Connect Clients within your Coupa account.
      • Create a new client by clicking the 'Create' button.
      • Choose 'Client credentials' as the Grant Type and input the necessary details such as Name, Login, and Contact information.
    • Set Required Permissions: Ensure that you select the required OIDC scopes such as core.accounting.read, core.business_entity.read, etc., based on your specific integration needs.
    • Establish a Connection in Data Integration:
      • Enter the connection name.
      • Input the Instance URL (Hostname).
      • Fill out the authentication form with your Client ID and Client Secret.
      • Use the Test Connection function to ensure connectivity.
    • Make sure all fields are correctly inputted and no required field is left blank during the setup.

  3. External References:

If the issue persists or you need further assistance, please open a ticket with Data Integration support.