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RVR-CER-700

Issue summary

The error code RVR-CER-700 related to the Cellexpert data connector indicates a "dates issue." This error typically arises when there is a problem with the date range configuration or the date format used in the data retrieval processes within Data Integration. Since Cellexpert handles time-sensitive data, the setup of date-related parameters are precise.

Action steps

To resolve the error, follow these steps:

  1. Check Date Range Configuration: Ensure that the start and end dates are correctly set up. Date ranges should meet any specific requirements such as full weeks or months if specified by the connector’s data retrieval rules.
  2. Inspect Format and Alignment: Verify that the date formats align with what is required by Cellexpert or what has been configured within Data Integration. Any mismatch in format might cause the connector to fail.
  3. Review Endpoint and API Constraints: If this issue occurs during an API call, check Cellexpert’s API documentation for any restrictions or required formats on date inputs.
  4. Explore Connector Setup: Ensure that the Cellexpert connector configuration is proper. Sometimes errors can arise if there are changes in the API connections or constraints at the source level.

External references

For more information, refer to:

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.

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