RVR-SYNP-314

Issue summary

• The error message Failed getting tables list with error code RVR-SYNP-314 when using the Azure Synapse data connector suggests an issue with retrieving the list of tables from the source. This could be due to several potential causes:
  • Connectivity issues with the Azure Synapse source.
  • Incorrect permissions or authentication details.
  • Misconfigured connection or settings on the Data Integration platform.

Action steps

To resolve the error, follow these steps:

1. Check Connection: Verify your connection settings for Azure Synapse in Data Integration. Ensure that all credentials are correct and that you have the necessary permissions to access the tables.
2. Review Permissions: Ensure that the account used in the connection has the appropriate permissions to list tables in the Azure Synapse database.
3. Network and Firewall: Check if there are network or firewall rules that might be blocking access to Azure Synapse. Ensure that the Data Integration platform's you have allowlisted the IP addresses if necessary.
4. Data Connector Configuration: Review the data connector settings in Data Integration for any configuration issues.
5. Logs and Monitoring: Review any logs available within Data Integration or Azure Synapse for specific error messages that could provide further insight into the problem.
6. Test Using Different Tools: Try listing tables using another tool (for example, SQL Server Management Studio) to rule out connector-specific issues.

External references

• Data Integration Azure Synapse - Ensure that the connector isset up as per the guidelines.
• Azure Synapse Access Control - Review permissions and access control settings for further help.

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.