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RVR-SYNP-314

Issue summary

  • The error message "Failed getting tables list.Error Code: RVR-SYNP-314" when using the Azure Synapse data connector suggests an issue with retrieving the list of tables from the source. This could be due to several potential causes:
    • Connectivity issues with the Azure Synapse source.
    • Incorrect permissions or authentication details.
    • Misconfigured connection or settings on the Data Integration platform.

Action steps

To resolve the error, follow these steps:

  • Check Connection: Verify your connection settings for Azure Synapse in Data Integration. Ensure that all credentials are correct and that you have the necessary permissions to access the tables.
  • Review Permissions: Ensure that the account used in the connection has the appropriate permissions to list tables in the Azure Synapse database.
  • Network and Firewall: Check if there are network or firewall rules that might be blocking access to Azure Synapse. Ensure that the Data Integration platform's IPs are allowlisted if necessary.
  • Data Connector Configuration: Review the data connector settings in Data Integration for any misconfigurations.
  • Logs and Monitoring: Review any logs available within Data Integration or Azure Synapse for specific error messages that could provide further insight into the problem.
  • Test Using Different Tools: Try listing tables using another tool (e.g., SQL Server Management Studio) to rule out connector-specific issues.

External references

note

If the issue persists or you need further assistance, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.

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