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RVR-SYNP-304

Issue summary

  • Error Code: RVR-SYNP-304
  • Data Connector: Azure Synapse
  • Error Description: "Failed getting stored index."
  • Initial Diagnosis: This error code and description suggest an issue in accessing or retrieving the stored index during a Data Integration operation with Azure Synapse. This could potentially relate to permissions, connectivity issues, or specific configurations in the Azure Synapse setup for Data Integration.

Action steps

To resolve the error, follow these steps:

  • Verify Permissions: Ensure that the Data Integration service account being used has the necessary permissions to access configurations and indices within the Azure Synapse environment.
  • Check Connectivity: Confirm that the network connections between Data Integration and Azure Synapse are stable and correctly configured.
  • Azure Synapse Settings: Review the configuration settings within Azure Synapse to ensure they are correctly set up for Data Integration operations. Verify the stored index/path that Data Integration is trying to access or interact with. Ensure that all necessary services in Azure related to this task are running properly.
  • Logs: Examine any available logs in both Data Integration and Azure Synapse to identify any additional error messages or warnings that might provide more insight into the cause of the issue.
  • Reset Cached Data (if applicable): If caching of data is involved, try resetting or clearing any cached data that may be causing inconsistencies.

External references

note

If the issue persists or you need further assistance, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.

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