RVR-ASA-304

Issue summary

The error code RVR-ASA-304 with the message "Failed to prepare reports with unsupported report" indicates that the Apple Search Ads report you attempted to generate is not supported or is improperly configured in Data Integration. This error occurs when you run a predefined report that is unavailable in your current configuration or when the specified parameters do not match the Apple Search Ads API requirements.

Action steps

To resolve this issue, follow these steps:

1. Verifying report support: Verify that Apple Search Ads supports the report type you are generating in Data Integration. You should refer to Data Integration Apple Search Ads API documentation, or the configuration settings to ensure the report type is available.
2. Checking report parameters: Ensure all required parameters, such as time frame, granularity, and filters like account and campaign, are correct. Incorrect parameters can trigger unsupported report errors.
3. Validate custom reports: If you use custom reports, check that the selected fields are supported and available as per the Apple Search Ads API specifications.
4. Verify connection credentials:* Confirm your API keys, accounts, and other necessary authentication details are configured correctly.

External references

For more information on predefined and custom reports with Apple Search Ads in Data Integration, refer to the following links:

• Data Integration documentation on Apple Search Ads reports
• Apple Search Ads API documentation

note

If the issue persists or you need further assistance, open a ticket with Data Integration support.