RVR-ASA-302

Issue summary

The error code "RVR-ASA-302" with message "Failed with missing key id" for the Apple SearchAds data connector indicates that the connection setup for integrating Apple SearchAds is missing critical keys required for successful authentication and data retrieval. This issue often arises from incorrect API credential setup or missing key identifiers in your Data Integration configuration.

Action steps

To resolve this issue, follow these steps:

1. Review your Apple SearchAds connection settings in Data Integration. Ensure you have provided the client_id, team_id, and key_id correctly. Make sure these values match the ones Apple provided to you.
2. Verify the connection.
   1. Go to the Data Integration Console and navigate to the Apple Ads connection.
   2. Ensure that you have entered the correct client_id, team_id, and key_id obtained from Apple Ads.
   3. Check that the public key has been uploaded correctly to Apple Ads and that it corresponds to the private key in Data Integration.
   4. Test the connection within Data Integration to ensure that the credentials are validated successfully.

External references

• For more information, refer to the official Data Integration - Apple Search Ads connection topic.
• For information about managing API Keys and credentials, refer to Apple Developer documentation.

note

If the issue persists or you need further assistance, open a ticket with Data Integration support.