RVR-ASA-300
Issue summary
- The error code
RVR-ASA-300indicates a failure due to a missingclient_idwhen trying to connect to the Apple Search Ads data connector within Data Integration. This error occurs during authentication or connection setup when the necessary credentials are not provided. - Based on the Data Integration documentation, the Apple Search Ads connection requires credentials including the
client_id,team_id,key_id, and a public key provided by Data Integration to establish a connection using OAuth (JWT).
Action steps
To resolve this issue, follow these steps:
- Retrieve credentials:
- Ensure you have your Apple Ads account set up in Advanced mode with admin permissions.
- If you have not done so, invite a specific Apple ID that Data Integration will use to connect and grant it API Account Read Only permissions.
- Set up connection in Data Integration:
- In Data Integration, generate a new key pair under connections, and obtain the public key.
- In Apple Ads, under the account settings and API management section, add the public key. This process provides the
client_id,team_id, andkey_id.
- Establish and test Data Integration connection:
- Go to the Data Integration console, create a new Apple Ads connection, and enter the obtained
client_id,team_id, andkey_id. - Select Test Connection to verify the configuration.
- Go to the Data Integration console, create a new Apple Ads connection, and enter the obtained
External references
note
If the issue persists or you need further assistance, open a ticket with Data Integration support.