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RVR-ASA-300

  1. Issue Summary

    • The error code RVR-ASA-300 indicates a failure due to a missing client_id when trying to connect to the Apple Search Ads data connector within Data Integration. This error typically arises during authentication or when setting up a connection if the necessary credentials are not provided correctly.
    • Based on the Data Integration documentation, the Apple Search Ads connection requires several credentials including the client_id, team_id, key_id, and a public key provided by Data Integration to establish a connection using OAuth (JWT).
  2. Action Steps:

    • Retrieve Credentials:
      • Ensure you have your Apple Ads account set up in Advanced mode with admin permissions.
      • If you haven't already, invite a specific Apple ID that Data Integration will use to connect and grant it API Account Read Only permissions.
    • Set Up Connection in Data Integration:
      • In Data Integration, generate a new key pair under connections, and obtain the public key.
      • In Apple Ads, under the account settings and API management section, add the public key. This should enable you to obtain the client_id, team_id, and key_id.
    • Establish and Test Data Integration Connection:
      • Go to the Data Integration console, create a new Apple Ads connection, and enter the client_id, team_id, and key_id that you've acquired.
      • Test the connection to ensure that everything is set up correctly.
  3. External References:

If the issue persists or you need further assistance, please open a ticket with Data Integration support.