RVR-ASA-212

1. Issue Summary

   • You received the error RVR-ASA-212 with the message "Failed to get API response with forbidden error" while using the AppleSearchAds data connector in Data Integration.
   • This error typically occurs due to access permissions issues, such as missing or incorrect credentials, or lack of necessary API permissions to access the Apple SearchAds API.

2. Action Steps:

   • Check API Credentials: Ensure that the credentials (Client ID, Team ID, and Key ID) provided in the Data Integration connection for Apple SearchAds are correct.
   • Generate New Keys: If you suspect that the current credentials might be incorrect or outdated, generate new API keys in the Apple Developer portal and update them in Data Integration. Follow the procedure to generate a new public key in Data Integration and provide it to Apple Ads as described in Data Integration documentation.
   • Check User Permissions: Ensure that the user account has been invited with API Account Read Only permissions and that the public key is correctly associated with the Apple Ads account.
   • Reconnect the Account: Sometimes, a simple reconnection might solve unexplained API access issues. Try disconnecting and reconnecting the Data Integration account to Apple SearchAds, ensuring all steps, including granting permissions, are correctly followed.

3. External References:

   • Official Data Integration documentation for Apple SearchAds Connection: Data Integration Documentation
   • Apple Developer documentation for managing API keys: Apple Developer Documentation

If the issue persists or you need further assistance, please open a ticket with Data Integration support.