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RVR-ASA-207

Issue summary
The error code RVR-ASA-207 with the error message "Failed to send asynchronous request with general error" indicates a failure in making an asynchronous HTTP request to the Apple Search Ads API. This general failure typically results from network connectivity issues, API endpoint unavailability, or incorrect request configurations.

Action steps

To resolve this issue, follow these steps:

  1. Check API credentials: Ensure that your API credentials (keys, tokens) for Apple Search Ads are correct and have the necessary permissions.
  2. Test API connectivity: Use a tool like Postman to manually send a test request to the Apple Search Ads API to check if it returns a response. This helps identify whether the issue is network-related or specific to Data Integration.
  3. Review request configuration: Verify the configuration of the asynchronous request in Data Integration. Confirm that all parameters, headers, and request bodies are defined correctly.
  4. Review API documentation: Refer to the official Apple Search Ads API documentation to ensure the API endpoint and request format you use are correct.
  5. Adjust timeout settings: Review the custom timeout settings in Data Integration. Increase the timeout duration if the network latency is high.
  6. Validate HTTP certificates: In Data Integration, confirm the Validate HTTP/HTTPS certificate option based on your network security requirements.

External references

For more information, refer to Apple Search Ads API documentation

note

If the issue persists or you need further assistance, open a ticket with Data Integration support.