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RVR-ASA-106

Issue summary

The error code RVR-ASA-106indicates a failure to obtain an access token during the OAuth authentication process with the Apple Search Ads in Data Integration. Possible causes include incorrect or invalid setup of OAuth credentials, network connectivity issues blocking the API request, or Apple Search Ads API rate limits.

Action steps

To resolve this issue, follow these steps:

  1. Verify API credentials: Confirm the Apple Search Ads API credentials including client_id, team_id, key_id, and the public key are correct in Data Integration. You should regenerate these credentials to ensure no discrepancies.
  2. Check account permissions and scopes: Confirm the permissions for the account used are correct and have the appropriate access scopes and permissions.
  3. Review the network settings: Ensure firewalls or proxies do not block the connection to the Apple Search Ads API endpoints.
  4. Check rate limits: If you reach the rate limits, wait before making further requests, or increase your API limits if possible.
  5. Refer to Data Integration documentation: Refer to the Apple Search Ads connection topic for a detailed guide to ensure you have configured all connection settings for the Apple Search Ads connection.
note

If the issue persists or you need further assistance, open a ticket with Data Integration support.