RVR-ASA-100

Issue summary

The error "Failed to legacy connect with extract zip file" with error code RVR-ASA-100 indicates a problem with the legacy connection method in Data Integration while connecting to Apple Search Ads.

This method relies on a zip archive containing API credentials, which is deprecated and might not work correctly for new users or configurations.

Action steps:

To resolve this issue, follow these steps:

1. Transition to the OAuth method: Instead of using the Zip archive (legacy method), switch to the OAuth method, which provides connectivity based on client_id, team_id, key_id, and a public key provided by Data Integration.
   1. Sign in to Apple Ads using an account with admin permissions.
   2. Go to Account Settings to manage users and permissions.
   3. Generate a new public key in Data Integration to enable OAuth connectivity.
   4. Add the public key to Apple Ads and retrieve the client_id, team_id, and key_id.
   5. Configure these credentials in Data Integration and test the connection.
2. Obtain support: If issues persist with connectivity, upgrade to the new OAuth method to ensure seamless connectivity.

External References

For detailed guidance on setting up the new OAuth connection in place of the legacy zip method, refer to Apple SearchAds connection topic.

note

If the issue persists or you need further assistance, open a ticket with Data Integration support.