RVR-APS-102

Issue summary

The error code RVR-APS-102 indicates that the requested report from the appstore_apps data connector is currently unavailable. This occurs if the report or data source is temporarily inaccessible or not configured correctly in Data Integration.

Action steps

To resolve this error, follow these steps:

1. Check connection settings: Confirm the connection to the App Store's data source is active and correctly set up. Verify the credentials, API tokens, and permissions. You need an Apple ID and the correct sales role in App Store Connect.
2. Check report availability: Confirm that the specific report you are trying to access exists and is available on AppStore Connect - Sales and Trends. It might be temporarily unavailable due to network issues or maintenance at the data source.
3. Review access token: Ensure that the access token used for connecting to the App Store Connect is valid and has not expired. Generate a new token if necessary.
4. Check Data Integration platform logs: Review the logs on Data Integration for additional error messages that might indicate the cause of the report's unavailability.

External references

• For guidance on establishing and troubleshooting connections, refer to Data Integration for Appstore Connect topic.
• For more information on managing access tokens and roles, refer to the App Store Connect topic.

note

If the issue persists or you need further assistance, open a support case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.