RVR-APS-101

Issue summary

The error code RVR-APS-101 for the appstore_apps data connector is related to a connection issue. This error occurs when the platform cannot establish a connection to the specified data source.

Action steps

To resolve this error, follow these steps:

1. Verify credentials: Confirm your Apple ID and password are correct in the connection setup. For new Apple Accounts, 2-factor authentication (2FA) is required.
2. Check Two-Factor Authentication (2FA): Make sure that 2FA is properly configured. You need to verify the "Trusted Phone Number" on your Apple account for the connection to work.
3. Test the connection: Use the Test Connection feature in Data Integration to verify if your setup is correct. Testing connectivity helps identify any specific issues with the credentials.
4. Review permissions: Ensure that the App Store Connect account used has the necessary permissions to access reports and analytics.
5. Re-establish connection: Disconnect and re-establish the connection in Data Integration to resolve session-related problems.

External references

• For more information on setting up your connection and troubleshooting common issues, refer to Data Integration App Store connect topic.
• For Apple's documentation regarding setting up your Apple ID and handling 2FA, refer to the Apple ID support topic.

note

If the issue persists or you need further assistance, open a support case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.