RVR-APS-100

Issue summary

The error code RVR-APS-100 indicates a general configuration or data retrieval failure within the App Store Apps connector. This error occurs when the platform cannot establish a stable connection or complete a data sync due to incorrect credentials, insufficient permissions, or API constraints.

Action steps

To resolve this issue, follow these steps:

1. Verify connection: Confirm that all credentials, including API Keys and Tokens, are correct in the Data Integration console.
2. Test the connection: Use the Test Connection feature to verify that the credentials authenticate successfully with the App Store API.
3. Review logs: Check the logs for detailed error messages or potential issues during the data retrieval or synchronization process.
4. Review permissions and the API limits: Verify that the account has the necessary permissions and that the API limits are not exceeded.
5. Reinitialize the connection settings: If the error persists, reinitialize your data connection settings for the App Store Apps connector to clear stale metadata or misconfigured parameters.

External references

• For detailed instructions on configuring and troubleshooting the App Store Apps connector, refer to Data Integration topic.
• For further assistance, refer to the general troubleshooting guidelines and FAQs in Data Integration.

note

If the issue persists or you need further assistance, open a support case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.