RVR-APS-002

Issue summary

The error code RVR-APS-002, with the description "2FA not enabled", in the "appstore_apps" data connector indicates that the Two-Factor Authentication (2FA) requirement for connecting to App Store Connect has not been met.

Action steps

To resolve this issue, follow these steps:

1. Verify Two-Factor Authentication (2FA) settings: Ensure that 2FA is enabled for the Apple ID associated with your App Store Connect account.

   1. Navigate to your Apple ID account settings and enable "Two-Factor Authentication".
   2. Add a trusted phone number that can receive verification codes via text or phone call.
   3. Generate an app-specific password if needed and use it instead of your Apple ID password.
   4. Update your Data Integration connection configuration with this information to establish a secure connection.

   Data Integration requires Two-Factor Authentication (2FA) for secure authentication when connecting to App Store Connect - Apps Analytics. Apple mandates this security measure for accessing their platform.

2. Update the connection configuration: Enter the new credentials and the app-specific password in the Data Integration console to establish a secure connection. Check the Apple 2FA Support page for further assistance on enabling Two-Factor Authentication.

External references:

For further information on setting up connections with App Store Connect and satisfying prerequisites, refer to the Data Integration App Store Connect topic.

note

If the issue persists or you need further assistance, open a support case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.