RVR-ANA-203

Issue summary

The error code RVR-ANA-203 with the message "Got not supported file format" occurs within Data Integration when the Anaplan connector receives an incompatible file format. This error indicates that the data structure does not meet the Anaplan connector's requirements.

The Data Integration platform requires data in specific formats like JSON arrays or others commonly used in data integration workflows. and if the data format does not align with expectations, trigger this error.

Action steps

To resolve this issue, follow these steps:

1. Verify File Format: Ensure Data Integration supports the file format you use. Check the file for proper formatting, such as correct delimiters, structure, and schema.
2. Refer to Anaplan Specifications: Verify the file against Anaplan's specifications for supported file formats and configurations to ensure compatibility with Data Integration.
3. File Transformation: If the file format is not supported, transform your data into a compatible format such as a CSV, JSON array, or standard data format compatible with Anaplan and Data Integration.
4. Test File Upload: After converting or verifying the file format, re-upload and check if the issue persists.

note

If the issue persists or you need help, open a support case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.