RVR-ANA-201

Issue summary

The error code RVR-ANA-201 with the description "Exceed Timeout of Task" indicates that the execution of the task exceeded the allowed time limit when using the Anaplan data connector in Data Integration.

The primary cause of this error can be processing large volumes of data within a single task or an inefficient query design that takes longer than expected to execute.

Action steps

To resolve this issue, follow these steps:

1. Optimize queries: Review the queries or operations executed through the Anaplan connector. Simplify complex queries, reduce data size by applying appropriate filters, or modify the logic to handle data in smaller chunks.
2. Batch processing: If the task involves large datasets, divide the workload into smaller, manageable batches. This distributes the load and prevents a single operation from timing out.
3. Check Anaplan limits: Confirm that the task does not exceed Anaplan API predefined limits, such as maximum data volumes per call or concurrent request limits.
4. Increase timeout settings (if possible): If Data Integration provides configuration changes to the timeout settings for the Anaplan connector. Try to increase the timeout to accommodate longer operations.
5. Examine logs: Review logs for details about operations leading to timeouts. This helps to identify the exact step or data causing the delay.

note

If the issue persists or you need further assistance, open a ticket with Data Integration support.