RVR-ANA-101

Issue summary

The error code RVR-ANA-101 indicates a problem with the credentials used when trying to connect to the Anaplan API using Data Integration. The credentials are incorrect or improperly configured.

Action steps

To resolve this issue, follow these steps:

1. Verify credentials:
   • Confirm that the Username and Password in the Data Integration connection setup is accurate.
   • Double-check the Workspace ID and Model ID values. To locate these, sign in to Anaplan and navigate to the "About" section.
2. Test the connection: Click Test connection to verify if the error persists.
3. Review API permissions: Confirm the user account has the necessary permissions to access the Anaplan API.
4. Whitelist Data Integration IPs: Ensure Data Integration IP addresses are whitelisted on the Anaplan side to prevent connection timeouts or blocks.

External references

• For detailed information on setting up an Anaplan connection in Data Integration, refer to the official Anaplan connection.
• For information about Anaplan API credentials, refer to Anaplan documentation.

note

If the issue persists or you need further assistance, open a ticket with Data Integration support.