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RVR-ANA-003

Issue summary

The error code RVR-ANA-003 in Data Integration indicates a failure to retrieve specific data from the Anaplan API. This error is due to configuration issues with the Anaplan connection or limitations within Anaplan itself.

Action steps

  1. Check connection settings: Verify that the Anaplan connection settings are correctly configured in Data Integration by confirming the Username, Password, Workspace ID, and Model ID are accurate. For step-by-step instructions, refer to Setting up Anaplan connection topic.
  2. Test the connection: Use the Test connection feature in the Data Integration to confirm the Anaplan connection is established correctly using the current configurations.
  3. Verify Anaplan export settings: Ensure the export you intend to retrieve is configured and available in Anaplan. You must define specific data exports in the Anaplan console before accessing them via the API.
  4. Check API limitations: Review the Anaplan API limitations or settings that affect data retrieval, such as request size or rate limits.
  5. Logs and monitoring: Review logs in Data Integration for detailed error messages and additional context on the failure.

External references

For a detailed guide on connecting Anaplan to Data Integration, refer to the Data Integration Anaplan connection topic.

note

If the issue persists or you need further assistance, open a ticket with Data Integration support.