RVR-AMP-203

Issue summary

The error code RVR-AMP-203 indicates that Data Integration cannot extract a zip file from Amplitude. This issue results from the data extraction process setup or specific conditions in the source zip file.

Possible causes for this error include:

• Corrupted files
• Unsupported compression methods
• Mismatch in the expected file structure within the zip file
• Configuration issues within Data Integration
• Access or permission problems with the Amplitude data source

Action steps

To resolve the error, follow these steps:

1. Verify the Zip File's Integrity in Amplitude: Ensure the file is accessible and opens manually without errors, and is not corrupted.
2. Review Extraction Settings Check the extraction settings in Data Integration for the Amplitude connector to ensure they match the expected structure and attributes of the zip file.
3. Check Compression Compatibility: Refer to the Data Integration topics for known limitations about supported file types and compression methods.
4. Verify Access and Permissions: Ensure that you have configured all access and permissions correctly in Amplitude and Data Integration to enable data extraction.
5. Test Connection: Re-test the connection settings from Data Integration to Amplitude to ensure all necessary permissions and configurations are working as expected.

note

If the issue persists or you need help, open a support case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.