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RVR-ADB-201

  1. Issue Summary

    • The error code RVR-ADB-201 indicates an "Internal Server Error" related to the Adobe Analytics data connector in Data Integration. This typically suggests a problem within Adobe Analytics, potentially due to configuration issues, connectivity problems, or temporary outages in their service beyond the user's control.
  2. Action Steps:

    • Verify Connection Settings: Ensure that the connection settings between Data Integration and Adobe Analytics (client ID, secret, etc.) are correctly configured.
    • Temporary Issue: Check Adobe Status Page or forums to confirm if there is a known outage or ongoing issue with Adobe Analytics that might be causing the error.
    • Retry: Sometimes, this issue may be transient. Retry running the river to check if the error persists.
    • Error Logs: If available, review any error logs provided by Data Integration or Adobe Analytics that might give additional context or specifics about the problem.
    • Contact Support: If the above steps do not resolve the issue, reaching out to Data Integration or Adobe support might be necessary to resolve any underlying issues with the integration.
  3. External References:

If the issue persists or you need further assistance, please open a ticket with Data Integration support.