Skip to main content
Feedback

RVR-ADB-101

Issue summary

The error code RVR-ADB-101 indicates a failure to get an access token for the Adobe Analytics connector in Data Integration. This issue is related to authentication problems, often caused by incorrect client credentials or configuration in the Adobe Developer Console.

Action steps

  1. Verify Adobe Developer console setup:

    • Ensure that the Adobe Analytics API is enabled for your project.
    • Make sure that the Client ID (API Key) and Client Secret are correctly configured.
    • Confirm that the OAuth 2.0 authentication type is properly selected when setting up the connection in Data Integration. You need the Company ID, Client ID, and Client Secret.

  2. Check OAuth configuration:

    • Ensure the OAuth settings in the Data Integration console is filled correctly with the Adobe credentials.
    • Double-check the redirect URLs configured in both Adobe and Data Integration to ensure they match and are set correctly.

  3. Token generation and expiry:

    • Verify that the access token is valid. Access tokens have a limited lifespan and may need to be refreshed.
    • If using JWT, ensure that the Private Key is uploaded in the Data Integration connection settings.

  4. Error logs: Review error logs in Data Integration to get more context or details about the failure, which might point to specific issues like expired tokens or bad requests.

External references

For more information, refer to Data Integration Adobe Analytics Connection and Adobe Developer Console documentation.

note

If the issue persists or you need further assistance, open a ticket with Data Integration support.