RVR-ADB-101

1. Issue Summary

   • Error Code: RVR-ADB-101 indicates a failure to get an access token for the Adobe Analytics connector in Data Integration. This issue typically relates to authentication problems, often stemming from incorrect client credentials or configuration in the Adobe Developer Console.

2. Action Steps:

   • Verify Adobe Developer Console Setup:

     • Ensure that the Adobe Analytics API is enabled for your project.
     • Make sure that the Client ID (API Key) and Client Secret are correctly configured.
     • Confirm that the OAuth 2.0 authentication type is properly selected when setting up the connection in Data Integration. You will need the Company ID, Client ID, and Client Secret【4:8†Data Integration Documentation 202408 (2).pdf】.

   • Check OAuth Configuration:

     • Ensure the OAuth settings in the Data Integration console are correctly filled with the Adobe credentials.
     • Double-check the redirect URLs configured in both Adobe and Data Integration to ensure they match and are correctly set.

   • Token Generation and Expiry:

     • Verify that the access token is still valid. Access tokens have a limited lifespan and may need to be refreshed.
     • If using JWT, ensure that the Private Key is properly uploaded in the Data Integration connection settings【4:8†Data Integration Documentation 202408 (2).pdf】.

   • Error Logs:

     • Review error logs in Data Integration to get more context or details about the failure, which might point to specific issues like expired tokens or bad requests.

3. External References:

   • Data Integration Documentation on Adobe Analytics Connection: Adobe Analytics Connection.
   • Adobe Developer Console: Adobe Developer Console.

If the issue persists or you need further assistance, please open a ticket with Data Integration support.