Skip to main content
Feedback

RVR-ADBADS-008

Issue summary

The error code RVR-ADBADS-008 suggests a problem with retrieving the advertisers' list from Adobe Ads via the adobe_ads data connector in Data Integration. This kind of error involves issues with authentication or network connectivity to the Adobe Ads API.

Action steps

  1. Authentication verification: Ensure that the User ID and API Secret for the Adobe Ads connection are correct. You must set these details according to Data Integration guidelines for an Adobe Ads connection.
  2. Network configuration: Verify that there are no network or firewall restrictions preventing communication between Data Integration and Adobe Ads API. Sometimes, network security settings can block outgoing requests.
  3. API permissions: Confirm that the API key used has the necessary permissions to access advertiser data. If the API key is not authorized, the request to fetch the advertisers' list fails.
  4. Test connection: Use the "Test Connection" feature in Data Integration to validate that the connection to Adobe Ads is active and properly configured.

External references

  • For detailed guidance on setting up the Adobe Ads data connector, refer to Data Integration Adobe Ads Connection documentation.
  • General Adobe API Documentation might also help you troubleshoot the specific permissions and API calls: Adobe Developer Console.
note

If the issue persists or you need further assistance, open a ticket with Data Integration support.