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RVR-ADBADS-006

Issue summary

The error code RVR-ADBADS-006 appears while attempting to retrieve the accounts list from Adobe Ads using Data Integration. This error suggests an issue with the Adobe Ads connection setup or API authentication, which hinders the retrieval of account data.

Action steps

  1. Verify Adobe Ads connection: Ensure that your Adobe Ads connection in Data Integration is set up correctly. Double-check the User ID and API Secret to make sure they are entered correctly. Instructions on setting up the connection are available in the Data Integration Adobe Ads Documentation.
  2. Check API credentials: Make sure that your Adobe Ads API credentials (User ID and API Secret) are valid and have the necessary permissions to access the account's data. You should regenerate the API credentials if they have expired or if permissions have changed.
  3. Test connection: Use the "Test Connection" feature in Data Integration to verify that the connection to Adobe Ads is operational. This helps you to validate if the issue is with the connection setup.
  4. Review API limits: Check if Adobe Ads enforces any limitations or restrictions on the API usage, which might be affecting the account retrieval.

External references

Refer to the Data Integration Documentation on Adobe Ads Connection for detailed steps on setting up and troubleshooting Adobe Ads connections.

note

If the issue persists or you need further assistance, open a ticket with Data Integration support.