RVR-ADBADS-005

Issue summary

• The error RVR-ADBADS-005 encountered using the Adobe Ads data connector indicates an issue during the handling of report data. This error may occur due to improper configuration or issues while extracting data from Adobe Ads.
• Initial diagnosis suggests to review configurations or data formatting specific to the Adobe Ads report.

Action steps

To resolve the error, follow these steps:

1. Verify Connection Settings: Ensure that the Adobe Ads connection in Data Integration is properly configured with the correct User ID and API Secret. Refer to Data Integration help for setting up an Adobe Ads connection correctly.

2. Check Report Types: Confirm that the chosen report type and scope align with Data Integration capabilities. Data Integration supports Insights Reports and Entities Reports with specified scopes.

3. Adjust Timezone Settings: If applicable, adjust the timezone settings for Insights Reports to ensure that the returned data is correctly interpreted.

4. Examine Data and Schema: Ensure that the data pulled matches the expected schema and that there are no invalid or incomplete configurations that might cause data handling issues.

5. Review Adobe Ads Specifications: Check Adobe’s help for any recent changes in the API or platform that could affect report generation.

External references

Refer to Data Integration - Adobe Ads Connection.

note

If the issue persists or you need help, open a support case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.