RVR-ADBADS-004

Issue summary

The error code RVR-ADBADS-004 in Data Integration indicates an internal error with the Adobe Ads connector. This suggests an issue with the connection to Adobe Ads, potentially related to authentication, API credentials, or configuration settings in the Data Integration platform.

Action steps

1. Verify Adobe credentials: Ensure that the User ID and API Secret for your Adobe Ads connection are correct. Refer to the Adobe Ads Connection topic for instructions on setting up an Adobe Ads connection in Data Integration.
2. Check API access rights: Ensure your Adobe Ads API credentials have the necessary permissions to access the data.
3. Re-create connection: Delete the existing Adobe Ads connection and create a new one to ensure no corrupted settings exist if the previous steps do not resolve the error.
4. Review Adobe Ads documentation: Refer to official Adobe Ads API documentation for more information on specific requirements or limitations related to the API version.
5. Test connection: Once you have updated credentials and verified settings, use the Test Connection feature in Data Integration to ensure everything is working correctly.

External references

• Refer to the Data Integration documentation for Adobe Ads connection.
• Refer to the Adobe Developer Console for more information on API projects.

note

If the issue persists or you need further assistance, open a ticket with Data Integration support.