RVR-ADBADS-002

Issue summary

The error code RVR-ADBADS-002 with Adobe Ads as the data connector indicates a bad request error. This suggests a problem with the settings or parameters sent in the request to Adobe's API.

Possible causes include incorrect or missing parameters, such as API credentials, or an improperly formatted request. This can also happen if there are connectivity issues between Data Integration and the Adobe API endpoint.

Action steps

To resolve the error, follow these steps:

1. Verify Adobe Ads Credentials: Ensure that the user ID and API secret for the Adobe Ads connection are correct and properly configured in Data Integration.

2. Check API Endpoint and Parameters: Review and confirm all required request parameters for your Adobe Ads API request are correct and complete. Check any necessary headers or body content configured in the Data Integration platform.

3. Review Network Configuration: Make sure to allowlist the necessary IP addresses for the API endpoint in your network settings to prevent connection issues.

4. Test Connection: Use the Test Connection feature in Data Integration to ensure that the Adobe Ads API connection is functioning correctly and receiving valid responses.

5. Refer to Adobe's API Specifications: Cross-reference your request settings with Adobe's official help to verify compliance with their API requirements.

External references

• For setup and configuration details, refer to Data Integration Adobe Ads connection.b
• For more insights on API use and troubleshooting, refer to Adobe Official API Specifications.

note

If the issue persists or you need help, open a support case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.