Skip to main content
Feedback

RVR-ADPISGHT-404

Issue summary

The error code RVR-ADPISGHT-404 indicates that the response content from the Adaptive Insights API is not in the expected format. This error indicates that the response received does not match the format Data Integration handles, which may result from an unexpected change in the API response or a mismatch in the expected data structure

Action steps

  1. Check API changes: Verify if any recent changes to the Adaptive Insights API altered the response structure.
  2. Examine data mapping: Review your river configuration in Data Integration to ensure your data mapping matches the expected format of the API response. Find discrepancies in JSON keys or data types between the configuration and the data returned by the API.
  3. Test configuration: Use the Test Rest Action feature to debug the request configuration and confirm if the response content aligns with expected results.
  4. Advanced options: Check if advanced options like Validate Http Certificate, Sleep After Request, or Timeout_request provide insights or resolve issues if connectivity problems influence response formats.

External references

  • For troubleshooting steps and dealing with API connections and troubleshooting REST API interactions, refer to Data Integration documentation for deeper insights into configuring and testing connections.
  • Refer to the official Adaptive Insights help pages for more information on response formats and changes
note

If the issue persists or you need further assistance, open a ticket with Data Integration support.