WhatsApp Business MCP connector
WhatsApp Business is Meta's API platform for business messaging, account registration, and customer engagement at scale. The WhatsApp Business MCP connector allows AI agents to register and verify business accounts, send messages to contacts, and manage groups and business profiles. It also supports handling webhook CA certificates, checking contact validity, and configuring account shards across a Boomi tenant.
Authentication type
- Basic Auth - Requires a username and password to be configured for the agent to access the service.
Uses
Use the WhatsApp Business MCP connector to perform the following actions:
- Send text and media messages directly to customers through WhatsApp Business
- Create and manage WhatsApp groups for team and customer communication
- Verify phone numbers before adding them to a WhatsApp contact list
- Register new WhatsApp Business accounts and assign them to shards
- Monitor connector health and message delivery metrics in real time
- Promote, demote, or remove participants to control WhatsApp group membership
- Enable two-step verification to secure WhatsApp Business accounts
- Download, delete, and manage media files shared in WhatsApp conversations
Example prompts
Use the following example prompts to invoke WhatsApp Business MCP connector tools from your AI assistant or Boomi Connect workflow:
Send a WhatsApp message to our customer about their order status.Check if this phone number is registered on WhatsApp Business.Create a new WhatsApp group for our sales team.Show me the current health status of our WhatsApp Business connector.Mark all unread WhatsApp messages from today as read.Remove a participant from our support WhatsApp group.Download the media file a customer sent us on WhatsApp.Turn on two-step verification for our WhatsApp Business account.Get the invite link for our WhatsApp customer group.Update the business profile settings for our WhatsApp account.
WhatsApp Business MCP connector tools
The WhatsApp Business MCP connector provides the following tools. Each tool maps to a specific action you can invoke from your AI agent or automation.
| Tool | Description |
|---|---|
| RequestCode | Request-Code |
| SetShards | Set-Shards |
| RegisterAccount | Register-Account |
| DownloadCaCertificate | Download-CA-Certificate |
| DeleteWebhookCaCertificate | Delete Webhook CA Certificate |
| DownloadWebhookCaCertificate | Download Webhook CA Certificate |
| CheckContact | Check-Contact |
| GetAllGroups | Get-All-Groups |
| CreateGroup | Create-Group |
| GetGroupInfo | Get-Group-Info |
| UpdateGroupInfo | Update-Group-Info |
| DemoteGroupAdmin | Demote-Group-Admin |
| PromoteToGroupAdmin | Promote-To-Group-Admin |
| GetGroupIconBinary | Get-Group-Icon-Binary |
| DeleteGroupInvite | Delete-Group-Invite |
| GetGroupInvite | Get-Group-Invite |
| LeaveGroup | Leave-Group |
| RemoveGroupParticipant | Remove-Group-Participant |
| CheckHealth | Check-Health |
| DeleteMedia | Delete-Media |
| DownloadMedia | Download-Media |
| SendMessage | Send-Message |
| MarkMessageAsRead | Mark-Message-As-Read |
| GetMetrics | Get-Metrics (since v2.21.3) |
| DisableTwoStep | Disable-Two-Step |
| EnableTwoStep | Enable-Two-Step |
| ResetApplicationSettings | Reset-Application-Settings |
| GetApplicationSettings | Get-Application-Settings |
| UpdateApplicationSettings | Update-Application-Settings |
| GetMediaProviders | Get-Media-Providers |
| UpdateMediaProviders | Update-Media-Providers |
| DeleteMediaProviders | Delete-Media-Providers |
| BackupSettings | Backup-Settings |
| GetBusinessProfile | Get-Business-Profile |
| updateBusinessProfile | Update-Business-Profile |
| GetProfileAbout | Get-Profile-About |
| UpdateProfileAbout | Update-Profile-About |
| DeleteProfilePhoto | Delete-Profile-Photo |
| GetProfilePhoto | Get-Profile-Photo |
| RestoreSettings | Restore-Settings |
| GetAppStats | Get-App-Stats |
| GetDbStats | Get-DB-Stats |
| GetSupportInfo | Get-Support-Info |
| CreateUser | Create-User |
| LoginUser | Login-User |
| LogoutUser | Logout-User |
| DeleteUser | Delete-User |
| GetUser | Get-User |
| UpdateUser | Update-User |
