VTEX Reviews and Ratings MCP connector

VTEX Reviews and Ratings is VTEX's native system for collecting and managing customer product reviews and ratings. The VTEX Reviews and Ratings MCP connector allows AI agents to retrieve product ratings, create and update reviews, and moderate review content by deleting individual or multiple reviews. It also supports fetching reviews by ID or browsing complete review lists to analyze customer feedback across the catalog.

Authentication type

• API Key - Requires a static API key to be configured before the agent can connect to the service.

Uses

Use the VTEX Reviews and Ratings MCP connector to perform the following actions:

• Collect and display customer product feedback to build social proof and trust
• Moderate reviews before publication to maintain brand reputation and content quality
• Analyze product ratings to identify improvement opportunities and customer satisfaction trends
• Remove spam, inappropriate, or duplicate reviews from your product catalog
• Bulk import customer reviews from external sources into VTEX Reviews and Ratings
• Update review content and ratings when customers provide corrected or additional feedback
• Track product rating averages across your catalog to benchmark performance

Example prompts

Use the following example prompts to invoke VTEX Reviews and Ratings MCP connector tools from your AI assistant or Boomi Connect workflow:

• Show me all reviews for product SKU 12345 in VTEX Reviews and Ratings.
• What is the average rating for this product in VTEX Reviews and Ratings?
• Create a new review for our product with a 5-star rating in VTEX Reviews and Ratings.
• Delete the review with ID abc123 from VTEX Reviews and Ratings.
• List all pending reviews that need moderation in VTEX Reviews and Ratings.
• Update the review with ID xyz789 to change the rating from 3 to 4 stars.
• Remove all reviews submitted by this customer from VTEX Reviews and Ratings.
• Add 50 customer reviews to VTEX Reviews and Ratings at once from my spreadsheet.
• Find the review ID for the most recent negative feedback on this product.

VTEX Reviews and Ratings MCP connector tools

The VTEX Reviews and Ratings MCP connector provides the following tools. Each tool maps to a specific action you can invoke from your AI agent or automation.

Tool	Description
GetProductRating	Retrieves the overall rating and rating statistics for a specific product.
SaveReview	Creates a new customer review for a product with rating and content.
DeleteReview	Removes a single review from the system by its identifier.
GetReviewbyReviewId	Retrieves the full details of a specific review using its identifier.
EditReview	Updates the content, rating, or other details of an existing review.
DeleteMultipleReviews	Removes multiple reviews from the system in a single operation.
GetalistofReviews	Retrieves a collection of reviews filtered by product, customer, or other criteria.
SaveMultipleReviews	Creates multiple customer reviews for one or more products simultaneously.