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VTEX Orders (PII version) MCP connector

Updated 

VTEX Orders (PII version) is VTEX's order management API for handling e-commerce transactions that include personally identifiable customer information. The VTEX Orders (PII version) MCP connector allows AI agents to list and retrieve orders, start handling orders, and cancel orders as part of order fulfillment workflows. It also supports sending invoice and payment notifications, helping teams keep order status and financial details synchronized across their VTEX instance.

Authentication type

  • API Key - Requires a static API key to be configured before the agent can connect to the service.

Uses

Use the VTEX Orders (PII version) MCP connector to perform the following actions:

  • Track order status and details across the VTEX storefront in real time
  • Start order fulfillment workflows directly from customer purchase data
  • Cancel orders that fail payment or inventory checks automatically
  • Notify VTEX of invoice generation to keep order records synchronized
  • Confirm payment approvals or rejections back to the VTEX order system
  • Retrieve customer personal details tied to specific orders for support teams
  • Monitor bulk order lists to identify pending or delayed shipments
  • Automate customer service responses using accurate, up-to-date order data

Example prompts

Use the following example prompts to invoke VTEX Orders (PII version) MCP connector tools from your AI assistant or Boomi Connect workflow:

  • Show me all orders placed in VTEX today.
  • Find the shipping address for order number 12345 in VTEX Orders (PII version).
  • Cancel the order that was placed by mistake this morning.
  • Mark order 98765 as being processed in VTEX Orders (PII version).
  • Send an invoice notification for the order that just shipped.
  • Let VTEX know that payment for order 44231 was approved.
  • Pull up the customer's phone number linked to their recent order.
  • List every order still waiting to be handled from last week.
  • Check the current status of order 55678.
  • Notify VTEX that the payment for order 30021 was declined.

VTEX Orders (PII version) MCP connector tools

The VTEX Orders (PII version) MCP connector provides the following tools. Each tool maps to a specific action you can invoke from your AI agent or automation.

ToolDescription
ListOrders2List orders
GetOrder2Get order
StartHandling2Start handling order
CancelOrder2Cancel order
InvoiceNotification2Order invoice notification
SendPaymentNotification2Send payment notification
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