VTEX Do MCP connector
Updated
VTEX Do is VTEX's task and note management API for coordinating store operations and order handling. The VTEX Do MCP connector allows AI agents to create, retrieve, and update tasks tied to order and store workflows, and to attach comments as work progresses. It also supports creating and retrieving notes linked to specific orders, giving teams a shared record of context and follow-up actions.
Authentication type
- API Key - Requires a static API key to be configured before the agent can connect to the service.
Uses
Use the VTEX Do MCP connector to perform the following actions:
- Track customer notes tied to specific orders for faster support resolution
- Create internal tasks to coordinate store operations across teams
- Log comments directly on order-related tasks to keep context in one place
- Monitor open tasks to keep order fulfillment on schedule
- Retrieve historical notes to review past customer interactions
- Update task statuses as order issues move toward resolution
- Centralize order annotations and action items in one workflow
- Speed up escalation handling by attaching notes to orders instantly
Example prompts
Use the following example prompts to invoke VTEX Do MCP connector tools from your AI assistant or Boomi Connect workflow:
Show me all notes attached to order 12345 in VTEX Do.Create a note for the delayed shipment on order 98765 in VTEX Do.List all open tasks assigned to the support team in VTEX Do.Add a task to follow up on a refund request in VTEX Do.What's the status of task 4521 in VTEX Do?Update the priority on the order escalation task in VTEX Do.Add a comment to the task about the missing invoice in VTEX Do.Pull up the note details for note ID 789 in VTEX Do.Create a task to review a customer complaint in VTEX Do.Show me every task related to order cancellations in VTEX Do.
VTEX Do MCP connector tools
The VTEX Do MCP connector provides the following tools. Each tool maps to a specific action you can invoke from your AI agent or automation.
| Tool | Description |
|---|---|
| GetNotesbyorderId | Get Notes by orderId |
| NewNote | Create Note |
| GetNote | Retrieve Note |
| Listtasksbyassignee | List tasks |
| NewTask | Create Task |
| GetTask | Retrieve Task |
| EditTask | Update Task |
| AddComment | Add Comment on a Task |
