SyncroMSP MCP connector
Updated
SyncroMSP is an all-in-one IT management platform that helps managed service providers handle ticketing, billing, and customer operations. The SyncroMSP MCP connector allows AI agents to manage customer and contact records, including creating, updating, retrieving, and removing them as needed. It also supports broader MSP workflows, helping agents keep customer data accurate and up to date across the platform.
Authentication type
- API Key - Requires a static API key to be configured before the agent can connect to the service.
Uses
Use the SyncroMSP MCP connector to perform the following actions:
- Track customer accounts, contacts, and service history in one workflow
- Automate ticket creation and updates for faster IT support resolution
- Monitor and update tracked assets across client environments
- Generate and manage invoices for billable IT services
- Maintain an accurate product and pricing catalog for service offerings
- Sync customer and contact records between SyncroMSP and other business systems
- Streamline helpdesk operations by automating ticket lifecycle management
- Consolidate asset, invoice, and customer data for reporting
Example prompts
Use the following example prompts to invoke SyncroMSP MCP connector tools from your AI assistant or Boomi Connect workflow:
Show me all open tickets in SyncroMSP from this week.Create a new customer record in SyncroMSP for Acme Corp.List all invoices for client XYZ in SyncroMSP.Add a new contact for our client in SyncroMSP.Update the status of ticket 4521 in SyncroMSP to resolved.Show me all assets tracked for our top client in SyncroMSP.Create an invoice for the monthly service contract in SyncroMSP.Find the customer record for Jane Smith in SyncroMSP.List all products and their prices in SyncroMSP.Delete the outdated asset record in SyncroMSP.
SyncroMSP MCP connector tools
The SyncroMSP MCP connector provides the following tools. Each tool maps to a specific action you can invoke from your AI agent or automation.
| Tool | Description |
|---|---|
| getAllCustomers | Get all customers |
| createCustomer | Create a customer |
| getCustomer | Get a customer |
| updateCustomer | Update a customer |
| deleteCustomer | Delete a customer |
| getAllContacts | Get all contacts |
| createContact | Create a contact |
| getContact | Get a contact |
| updateContact | Update a contact |
| deleteContact | Delete a contact |
| getAllTickets | Get all tickets |
| createTicket | Create a ticket |
| getTicket | Get a ticket |
| updateTicket | Update a ticket |
| deleteTicket | Delete a ticket |
| getAllAssets | Get all assets |
| createAsset | Create an asset |
| getAsset | Get an asset |
| updateAsset | Update an asset |
| deleteAsset | Delete an asset |
| getAllInvoices | Get all invoices |
| createInvoice | Create an invoice |
| getInvoice | Get an invoice |
| updateInvoice | Update an invoice |
| deleteInvoice | Delete an invoice |
| getAllProducts | Get all products |
| createProduct | Create a product |
| getProduct | Get a product |
| updateProduct | Update a product |
| deleteProduct | Delete a product |
