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Refiner MCP connector

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Refiner is a customer research platform that helps companies collect and analyze in-app survey responses to understand user sentiment. The Refiner MCP connector allows AI agents to retrieve survey responses and surface customer feedback data for analysis. It also supports integrating this feedback into broader workflows, helping teams act on customer insights across their tenant.

Authentication type

  • API Key - Requires a static API key to be configured before the agent can connect to the service.

Uses

Use the Refiner MCP connector to perform the following actions:

  • Analyze in-app survey feedback to identify customer pain points
  • Track satisfaction trends across different customer segments over time
  • Extract Net Promoter Score responses for reporting and analysis
  • Identify detractors and promoters to prioritize customer outreach
  • Compile open-text feedback to inform product roadmap decisions
  • Monitor survey completion rates and response volumes by campaign
  • Surface recurring themes from customer research for stakeholder reviews
  • Support workflows that trigger follow-up actions based on survey answers

Example prompts

Use the following example prompts to invoke Refiner MCP connector tools from your AI assistant or Boomi Connect workflow:

  • Show me all survey responses from Refiner this week.
  • Pull the latest Net Promoter Score feedback from Refiner.
  • What are customers saying in our onboarding survey in Refiner?
  • Get all negative feedback responses from Refiner for review.
  • Summarize the top complaints from our Refiner survey responses.
  • List all responses to the churn survey in Refiner.
  • Find any detractor comments from last month in Refiner.
  • Retrieve open-text feedback from our product satisfaction survey in Refiner.
  • Show me survey response trends from Refiner over the last quarter.
  • Get all completed survey responses from Refiner for our team review.

Refiner MCP connector tools

The Refiner MCP connector provides the following tools. Each tool maps to a specific action you can invoke from your AI agent or automation.

ToolDescription
refiner_refinergetresponses_invokeRetrieve survey responses from Refiner.
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