Skip to main content
Feedback

Plivo MCP connector

Plivo is a cloud communications platform providing APIs for SMS messaging and voice calls. The Plivo MCP connector allows AI agents to send SMS and MMS messages, initiate voice calls, and manage message delivery. It also supports retrieving message status and handling communication workflows across multiple channels.

Authentication type

  • API Key - Requires a static API key to be configured before the agent can connect to the service.

Uses

Use the Plivo MCP connector to perform the following actions:

  • Send SMS alerts to customers when orders ship or delivery windows arrive
  • Notify employees via text message when critical system events or security incidents occur
  • Deliver one-time passwords through SMS for account verification and login authentication
  • Trigger voice calls to confirm high-value transactions or urgent appointment reminders
  • Broadcast time-sensitive notifications to multiple recipients simultaneously via SMS or MMS
  • Collect customer responses through interactive voice calls for surveys or appointment scheduling
  • Send MMS messages with images or documents for product catalogs, receipts, and confirmations

Example prompts

Use the following example prompts to invoke Plivo MCP connector tools from your AI assistant or Boomi Connect workflow:

  • Send an SMS to all customers in our database notifying them their refund has been processed.
  • Make a voice call to the support team when a critical alert is triggered in our system.
  • Deliver a one-time password via SMS to verify the user's phone number during signup.
  • Send an MMS message with a receipt image to customers after they complete a purchase.
  • Schedule SMS reminders to appointment attendees 24 hours before their scheduled time.
  • Broadcast a weather emergency alert as an SMS to all contacts in a specific region.
  • Make an automated voice call to confirm a customer's order before we ship it.
  • Send SMS notifications to field technicians when new work orders are assigned to them.
  • Deliver promotional codes via MMS with product images to increase engagement.
  • Make a voice call to escalate urgent support tickets that have been waiting too long.

Plivo MCP connector tools

The Plivo MCP connector provides the following tools. Each tool maps to a specific action you can invoke from your AI agent or automation.

ToolDescription
sendMessageSends SMS or MMS messages to specified phone numbers.
makeCallInitiates a voice call to a specified phone number.
On this Page