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Plivo MCP connector

Updated 

Plivo is a cloud communications platform that provides APIs for sending SMS messages and making voice calls. The Plivo MCP connector allows AI agents to send SMS or MMS messages and initiate voice calls directly from a workflow. It also supports automating customer notifications and voice-based interactions across business processes.

Authentication type

  • API Key - Requires a static API key to be configured before the agent can connect to the service.

Uses

Use the Plivo MCP connector to perform the following actions:

  • Send order confirmations and shipping updates to customers via SMS
  • Trigger urgent voice call alerts for critical business events
  • Notify staff instantly about schedule changes or emergencies
  • Deliver one-time passcodes and verification codes to users
  • Automate appointment reminders through text messages
  • Broadcast promotional offers to customer contact lists
  • Escalate support tickets with automated phone call notifications
  • Confirm delivery status updates through SMS to recipients

Example prompts

Use the following example prompts to invoke Plivo MCP connector tools from your AI assistant or Boomi Connect workflow:

  • Send a text to my customer confirming their order shipped.
  • Text all team members about tomorrow's meeting change.
  • Call the on-call technician about the server outage.
  • Send an SMS reminder for the dentist appointment tomorrow.
  • Text this phone number a one-time verification code.
  • Make a call to notify the driver of a route change.
  • Send a picture message with the new product catalog.
  • Call the client to confirm their reservation for tonight.
  • Text our support team that a high-priority ticket just came in.
  • Send an SMS to all subscribers about the flash sale.

Plivo MCP connector tools

The Plivo MCP connector provides the following tools. Each tool maps to a specific action you can invoke from your AI agent or automation.

ToolDescription
sendMessageSend SMS or MMS message
makeCallMake a voice call
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