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HubSpot Conversations MCP connector

HubSpot Conversations is HubSpot's chat widget API that authenticates website visitors for personalized interactions. The HubSpot Conversations MCP connector allows AI agents to generate visitor identification tokens for authenticated users engaging with the chat widget. It enables secure, personalized chat experiences by linking website visitors to their HubSpot contact records.

Authentication type

  • OAuth 2.0 Authorization Code - Requires a one-time user login to authorize the agent to access the service on their behalf.

Uses

Use the HubSpot Conversations MCP connector to perform the following actions:

  • Generate visitor authentication tokens for secure HubSpot chat widget interactions
  • Identify authenticated website visitors engaging with chat support channels
  • Enable personalized messaging experiences based on visitor authentication status
  • Track authenticated visitor conversations for compliance and audit purposes
  • Route chat inquiries from verified users to appropriate support teams
  • Prevent unauthorized access to sensitive chat conversations and visitor data
  • Maintain visitor session security across multiple HubSpot chat interactions

Example prompts

Use the following example prompts to invoke HubSpot Conversations MCP connector tools from your AI assistant or Boomi Connect workflow:

  • Generate a token for an authenticated visitor in HubSpot Conversations.
  • Create a new authentication token for a customer visiting our website chat.
  • Issue a visitor identification token for HubSpot chat widget interactions.
  • Generate an access token so our customer can securely use the chat widget.
  • Create a visitor token for a logged-in user in HubSpot Conversations.
  • Provide an authentication token for our website visitor chatting with support.
  • Generate a new token to authenticate this visitor for HubSpot chat.
  • Issue a visitor token to enable secure HubSpot Conversations access.
  • Create an authentication credential for our customer's HubSpot chat session.
  • Generate a token for this authenticated user to access HubSpot Conversations.

HubSpot Conversations MCP connector tools

The HubSpot Conversations MCP connector provides the following tools. Each tool maps to a specific action you can invoke from your AI agent or automation.

ToolDescription
post-/visitor-identification/v3/tokens/create_generateTokenGenerates an authentication token for visitor identification in conversations.
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