Gong REST MCP connector

Updated 19 October 2026

Gong is a revenue intelligence platform that records, transcribes, and analyzes customer calls and interactions to surface sales insights. The Gong REST MCP connector allows AI agents to retrieve call records, search for specific conversations, and pull call transcripts for analysis. It also supports creating new call entries and managing user information across the Gong tenant.

Authentication type

• OAuth 2.0 Authorization Code - Requires a one-time user login to authorize the agent to access the service on their behalf.

Uses

Use the Gong REST MCP connector to perform the following actions:

• Track customer call activity across sales and revenue teams
• Retrieve call transcripts for coaching and quality review
• Search historical calls using advanced filters for deal insights
• Upload new call recordings directly into Gong for analysis
• Monitor user activity and account details across the Gong tenant
• Analyze conversation patterns to improve sales team performance
• Centralize call metadata for reporting and workflow automation
• Audit individual call records to verify deal progress

Example prompts

Use the following example prompts to invoke Gong REST MCP connector tools from your AI assistant or Boomi Connect workflow:

• Show me all calls recorded in Gong REST last week.
• Find the transcript for my call with Acme Corp in Gong REST.
• Search Gong REST for calls mentioning pricing objections.
• Upload this recorded call into Gong REST.
• List all users in our Gong REST tenant.
• Get the details for user John Smith in Gong REST.
• Pull up the call details for call ID 12345 in Gong REST.
• Show me every call from the sales team this month in Gong REST.
• Find calls in Gong REST where the competitor was mentioned.
• Get the transcript for yesterday's customer call in Gong REST.

Gong REST MCP connector tools

The Gong REST MCP connector provides the following tools. Each tool maps to a specific action you can invoke from your AI agent or automation.

Tool	Description
getCalls	Returns a paginated list of calls from the Gong platform.
createCall	Upload and create a new call record in Gong.
getCallTranscripts	Retrieve transcripts for one or more calls from Gong.
searchCalls	Search for calls in Gong using advanced filters.
getCall	Retrieves a single call by its ID from the Gong platform.
getUsers	Returns a paginated list of users from the Gong platform.
getUser	Retrieves a single user by their ID from the Gong platform.