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Call Control MCP connector

Updated 

Call Control is a phone reputation and spam-blocking platform that uses crowdsourced community data to identify and block unwanted calls. The Call Control MCP connector allows AI agents to look up complaint histories and reputation scores for phone numbers, manage user allowlists and blocklists, and configure quiet hour settings with customizable break-through rules. It also supports retrieving block or proceed decisions for incoming calls and reporting spam calls to improve detection accuracy over time.

Authentication type

  • API Key - Requires a static API key to be configured before the agent can connect to the service.

Uses

Use the Call Control MCP connector to perform the following actions:

  • Look up phone numbers for known complaints from federal and state agencies
  • Check a caller's reputation before answering or returning a call
  • Block unwanted calls using crowdsourced community blocklist data
  • Add or remove numbers from a user's allowlist or blocklist
  • Configure quiet hours to silence calls during specific times
  • Report spam calls to improve community blocklist accuracy
  • Decide instantly whether to block or allow an incoming call
  • Retrieve current call blocking settings for a specific user

Example prompts

Use the following example prompts to invoke Call Control MCP connector tools from your AI assistant or Boomi Connect workflow:

  • Check if the number 12066194123 has any complaints on file in Call Control.
  • Look up the reputation of a phone number using Call Control.
  • Add this phone number to my blocklist in Call Control.
  • Show me the current settings for user 12066194123 in Call Control.
  • Should Call Control block this incoming call from an unknown number?
  • Report this spam call to Call Control so others can avoid it.
  • Set up quiet hours so I don't get calls after 9pm.
  • Enable the community blocklist for my account in Call Control.
  • Allow this number to break through my quiet hours in Call Control.
  • Find out how many complaints have been filed against this number.

Call Control MCP connector tools

The Call Control MCP connector provides the following tools. Each tool maps to a specific action you can invoke from your AI agent or automation.

ToolDescription
Complaints_ComplaintsComplaints: Free service (with registration), providing community and government complaint lookup by phone number for up...
EnterpriseApi_GetUserEnterprise GET: GetUser Returns the current information from the user; try 12066194123 as demo
EnterpriseApi_ShouldBlockEnterprise GET: ShouldBlock Simple Enteprise which returns a call block proceed decision.
EnterpriseApi_UpsertUserUpsertUser: insert or update all properties from a user PhoneNumber Allowlist (list of phone numbers to add to the allow...
Reputation_ReportReport: report spam calls received to better tune our algorithms based upon spam calls you receive
Reputation_ReputationReputation: Premium service which returns a reputation informaiton of a phone number via API.
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