Call Inspector

Call Inspector is a diagnostic feature that tracks API calls as they pass through the system. It gives detailed information about how requests and responses actually look when they pass through different points.

You can use Call Inspector for call inspection, such as troubleshooting API calls or supporting new integrations. Enabling the call logging option on the Log Settings tab for a specified endpoint and period allows you to capture API call data.

important

• Only the following Area-level Control Center roles can access Call Inspector:

  • Administrator

  • Call Inspector Administrator

  • Call Inspector User

• An Area administrator can assign the Call Inspector Administrator and Call Inspector User roles to other users.

The following are the access restrictions for the different Call Inspector roles:

• Call Inspector Administrator: With this role, you can view the Call Inspector - Viewer and Log Settings tabs, but cannot perform any administrative functions.

• Call Inspector User: With this role, you will have access only to the Viewer tab of Call Inspector, but you will not have access to the Log Settings tab of Call Inspector and cannot enable call logging.

Log Settings

The Log Settings tab of Call Inspector captures API call logs. You must configure all the necessary settings in this tab to capture calls. Upon successful capture, the logs will appear on the Viewer tab.

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Only Administrator and Call Inspector Administrator roles can access the Log Settings tab.

Viewer

The Viewer tab of Call Inspector filters and displays API call details, such as inbound requests and outbound responses. To learn more about viewing call details, refer to View Service Call Details.

Next Steps

• Enable call logging on the Log Settings tab. Refer to Enabling Call Log Settings for more information.

• Filter call logs on the Viewer tab. Refer to Filtering API Calls for more information.