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Spotlights

The Spotlight page provides visibility into developer usage trends for account management.

You can view various reports on this page — including:

  • Historical Call Volume Trends
  • Historical Error Volume Trends
  • Historical API Usage Limit Enforcement Trends
  • Hourly Call Volume Trends

To access these reports, select a package or service in the Select or Search for a Package or Select or Search for a Service field on the Packages or Services page, then navigate to API Usage > Spotlights.

This report displays the change in the number of calls received yesterday relative to the number of calls received during the specified historical periods, expressed as a percentage for the selected Package (or Plan) and Service.

The previous day's call volume data, related to users and plans, is sorted in descending order. Administrators or Reports Managers can use this information to identify developers who may benefit from engagement or assistance.

Historical Call Volume Trends (Packages or Services): Field and Descriptions

The following table describes the fields in the Historical Call Volume Trends report of the Package (or Plan) and Service.

FieldDescription
UsernameUser or developer name.
ApplicationRegistered application that utilizes the Plan or service.
Plan or Company

The plan or company that utilizes the API service.

The Plan field is available on the Packages page, and the Company field is available on the Services page.

Calls YesterdayCall volume of the previous day.
vs. Prior DayThe percentage change in the call volume is calculated as the difference between the call volume of the previous day and the day before the previous day.
vs. 3 Days AverageThe percentage change in the call volume is calculated as the difference between the call volume of the previous day and the average call volume of the last three days.
vs. 14 Days AverageThe percentage change in the call volume is calculated as the difference between the call volume of the previous day and the average call volume of the last fourteen days.
vs. 30 Days AverageThe percentage change in the call volume is calculated as the difference of call volume of the previous day and the average call volume of the last thirty days.

This report displays the number of errors received relative to the total call volume during the specified historical periods, expressed as a percentage for the selected Package (or Plan) and Service.

The call volume data related to users and Plans is sorted in descending order. Using this report, the Administrators or Report Managers can investigate whether a particular developer adheres to the terms of service.

Historical Error Volume Trends (Packages or Services): Field and Descriptions

The following table describes the fields in the Historical Error Volume Trends report of the Packages or Services page.

FieldDescription
UsernameUser or developer name.
ApplicationRegistered application that utilizes the Plan or Service.
Plan or Company

The plan or company that utilizes the API service.

The Plan field is available on the Packages page, and the Company field is available on the Services page.

Errors YesterdayError volume of the previous day.
Calls YesterdayTotal call volume of the previous day.
Error % YesterdayThe percentage of the error volume of the previous day.
Error % 2 Days AgoThe average percentage of the error volume of the last 2 days.
Error % 3 Day AverageThe average percentage of the error volume of the last 3 days.
Error % 14 Day AverageThe average percentage of the error volume of the last 14 days.
Error % 30 Day AverageThe average percentage of the error volume of the last 30 days.

This report displays the number of days a developer has encountered API usage limit enforcement within the specified historical period as an integer for the selected Package (or Plan) and Service.

You can filter this report by API Usage Limit types, such as Query Per Second (QPS) (throttle) limit enforcement, Daily Quota limit enforcement, or both.

Historical API Usage Limit Enforcement Trends (Packages or Services): Field and Descriptions

The following table describes the fields in the Historical API Usage Limit Enforcement Trends report of the Packages or Services page.

FieldDescription
UsernameUser or developer name.
ApplicationRegistered application that utilizes the Plan or service.
Plan or Company

The plan or company containing the utilized API service.

The Plan field is available on the Packages page, and the Company field is available on the Services page.

Throttled Calls YesterdayNumber of calls that exceeded the Plan access limit on the previous day.
Days Throttle past 3 daysNumber of days when the throttle limit was exceeded in the last 3 days.
Days Throttled past 14 daysNumber of days when the throttle limit was exceeded in the last 14 days.
Days Throttled past 30 daysNumber of days when the throttle limit was exceeded in the last 30 days.

This report displays the daily Number of calls received per hour for the selected call type. The date and time appear in the MM-DD-YY and GMT (Greenwich Mean Time) formats.

The report allows developers to analyze the call volume trend at a granular level. By default, it displays the total number of calls within the specified period. You can filter the report to view total, successful, blocked, or other calls.

Hourly Call Volume Trends (Packages or Services): Field and Descriptions

The following table describes the fields in the Hourly Call Volume Trends report of the Packages or Services page.

FieldDescription
DateList of days.
GMTNumber of calls that occurred in each hour of the day.
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