Configuring Contact Form

The Contact Form feature allows you to provide email addresses and collect information and feedback from Portal users. Using the Contact Form, users can share their feedback, send their queries, or request information about accessing an API. This feedback is sent as an email to the specified email addresses.

The email addresses of recipients, title, and body text for the Contact Form, and the Confirmation page displayed to users on submitting their feedback can be customized.

Procedure

Configure the Portal - Content Form tab settings so that Developer Portal users can submit their feedback, requests, or queries.

1. Click Portal Settings on the Get Started page or navigate to Manage > Portal. This opens the General tab page.

2. Navigate to the Content Form tab.

3. Select the Enable Contact Form checkbox to enable the contact form for users.

4. In Email Recipients, enter the email addresses to which the email is sent when a user submits a query or feedback using the Contact Us link on the Portal.

   note

   For multiple recipients, use comma-separated email addresses.

5. In the Contact Form Page section, provide the following details:

   1. In Title, enter the heading of the Contact Form.

      For example, Contact Us

   2. In Body Text, enter the static message to be shown on the contact form. For example, Submit your questions or feedback using the form below.

6. In the Confirmation Page section, provide the following details:

   1. In Title, enter the heading of the Confirmation Page.

      For example, Thank You For Your Submission.

   2. In Body Text, enter the static message that will be shown to users when they submit feedback or queries.

      For example, Your feedback will be forwarded to the appropriate group.

7. Click Save.